Before you choose
Frequently asked questions
Answers to help you buy a second-hand iPhone with confidence.
Are the iPhones second-hand?
Yes. Orladotrilho sells second-hand iPhones exclusively. Condition, battery and box contents vary by device. Check the product page before buying.
How can I check an iPhone’s condition?
Review the condition, description and photos on the product page. If an important detail is missing, contact us before placing your order.
Is battery health listed?
When the percentage is available, it appears on the product page. If it is marked as to be confirmed, ask us for the information before buying.
Which accessories are included?
Accessories vary by device. Check the “Included” section and product description. Do not assume a cable, charger or box is included unless it is listed.
Is the iPhone unlocked?
The product page shows the unlock status when that information is available. If you need confirmation about network compatibility or account locks, contact us before buying.
What are the delivery, returns and warranty terms?
We deliver to every country in the European Union. Available options, cost and estimated delivery time are shown at checkout before you confirm the order. Where the right of withdrawal applies, you have 14 days to request a return through the contact form and Orladotrilho pays the direct return shipping costs. For sales governed by Portuguese law, an 18-month liability period for second-hand goods requires your express agreement. See the shipping terms, returns policy and terms. Mandatory rights under applicable law remain unaffected.
Why choose a second-hand iPhone?
Passing on a device that is still useful can delay disposal and extend the use of resources already invested in its production.
